Learn More About Us

For Families

  • We provide personalized consulting to help your family identify, evaluate, and connect with qualified home professionals — such as caregivers, nannies, housekeepers, or chefs. We guide you through the process, but you remain the employer.

  • No — we are not a licensed employment or placement agency. We do not hire or place staff. Instead, we offer consulting services to help you make informed decisions and connect with professionals who meet your family’s needs.

  • We support families looking for trusted in-home caregivers, nannies, housekeepers, chefs, drivers, personal assistants, and other household professionals

  • We don’t run formal background checks ourselves — those must be done through licensed third-party services. However, we can guide you through the process and recommend reputable options if you choose to run one.

    As part of our consulting support, we may also contact references (with the professional’s consent) and share a summary of what we learn, so you can make an informed hiring decision. Ultimately, all hiring and vetting decisions are yours to make as the employer.

  • Absolutely. In fact, we encourage it. We’ll help you prepare, provide sample questions if needed, and support you as you move through the interview and decision-making process.

    Thorough Background Checks: We pride ourselves on conducting exceptionally thorough background checks on all professionals in our network. Our rigorous screening process includes comprehensive background assessments and meticulous reference verifications. We recognize that integrity and honesty are paramount, and we leave no stone unturned to ensure the accuracy of the information provided by candidates.

    Upholding Honesty and Integrity: We believe in fostering a culture of honesty and integrity within our network. Any discrepancies or inaccuracies found in a candidate's references or background information are addressed with transparency and fairness, with the ultimate goal of maintaining the trustworthiness of our platform.

    Dedication to Quality: We prioritize quality matches above all else. Our screening process, coupled with our commitment to compatibility, ensures that every candidate we recommend not only possesses the necessary qualifications but also aligns with your household dynamics and values.

    Ongoing Support: Beyond placements, we offer ongoing support to both families and professionals. We believe in fostering long-term satisfaction and success in every partnership formed through our agency, building lasting relationships that contribute to harmonious and fulfilling home staffing experiences.

    In summary, our agency's dedication to thorough background checks, upholding honesty and integrity, a commitment to quality, and ongoing support sets us apart as a trusted and reliable partner in your home staffing journey.

  • We don’t manage payroll or contracts, since we’re not the employer — you are. But we’re happy to share tips, tools, or general resources that many families find helpful when setting up their own household employment arrangements. If you ever feel unsure, we always recommend consulting with a payroll provider or legal advisor who specializes in domestic employment.

  • We work directly with families — not as a middleman or employer — which gives you more control, more transparency, and a stronger long-term fit. We’re your advisor, not your agency.

  • We’re based in New York, with deep experience helping local families find trusted in-home professionals. While we’re rooted here, our consulting model allows us to work flexibly depending on each family’s needs.

  • Our consulting services are billed directly to families, typically as a flat fee. We’ll discuss fees clearly before you begin.

  • Harmony Home Staffing is a consulting service, not a placement agency or employer. We carry professional liability insurance for our consulting work, but hiring decisions and employment arrangements are made directly between families and professionals. We encourage all clients to take appropriate precautions, including conducting background checks and discussing expectations directly.

For Professionals

  • We look for experienced, reliable home professionals — including caregivers, nannies, housekeepers, chefs, drivers, and others — who take pride in their work and communicate well with families. References, a strong work ethic, and professionalism matter most.

  • No. We are not a placement or employment agency. We do not hire or assign professionals. Instead, we offer consulting to families who are seeking qualified individuals for private employment — and we introduce them to professionals who may be a good fit.

  • Start by filling out our brief sign-up form. If your background and experience match what a family is looking for, we may reach out to learn more and potentially include you in a referral. All hiring decisions are made by the families directly.

  • Families may be seeking caregivers (elder or childcare), housekeepers, private chefs, personal assistants, nannies, or drivers. Roles vary depending on each family’s needs, so flexibility and clear communication are always appreciated.

    Application Review: We review your application, qualifications, and references to assess your suitability for available positions.

    Interview: Qualified candidates will participate in an interview with our placement team to discuss your experience, preferences, and expectations.

    Reference and Background Checks: We conduct thorough reference checks and background screenings to verify your credentials.

    Job Matching: Our team will match you with suitable job openings based on your qualifications and preferences.

    Interviews with Families: You may be scheduled for interviews with prospective families or employers.

    Placement: Once a match is made, we assist with the placement process, including contract negotiation and onboarding.

    Ongoing Support: We provide ongoing support to both professionals and families to ensure a successful placement experience.

    Please note that the duration and details of the placement process may vary depending on the specific job and family requirements.

  • No. If you are hired, you will be employed directly by the family — not by us. We simply help good professionals and good families find one another.

  • No. We do not charge professionals to be included in our referral network. Our services are billed to families only.

  • We work closely with families to understand what kind of professional will be a great fit — not just on paper, but in the home. We don’t push placements or operate on volume — we focus on long-term trust, compatibility, and respectful matches.

  • Be honest, timely, and clear about your skills and preferences. Having references ready, keeping your resume updated, and showing a kind, professional attitude go a long way. Families are looking for people they can trust — both in skill and spirit.

  • Yes — if you include references in your application, we may contact them with your permission. We’ll only ask about your past work experience and professionalism, and we’ll share a brief summary with the family if it helps them make an informed decision. We do this as part of our consulting support — not as an agency or employer. You’ll always know before we reach out to anyone on your list.